Welcome !

The Law School Helpdesk should be your contact only if you have issues with:

1. Tulane Law School (TLS) Computer Lab and applications
2. The Intranet
3. Printing in the Computer labs and student offices

Contact Information

Phone– 28666 for on campus and  504-862-8666 for off campus

Mondays- Fridays 8am- 4pm

Email– lawhelpdesk@tulane.edu

Online help instructions– http://intranet.law.tulane.edu. Then go to the Dept & Offices ►Computing Services ► Getting Help.

IMPORTANT! The Law School Help Desk is not an off-shoot of Tulane Technology Services (TS), however we are their liaisons and will help when we can, but often times we will direct you to work with TS for issues with your University user account and the supported technologies designated above since they are managed by TS and not the Law School.

Tulane Technology Services is the main contact for issues regarding:

1. University user accounts and passwords
2. eMail (WaveMail)
3. Gibson Online
4. BlackBoard
5. Purchasing hardware and software at academic discounts
6. Provisioning wireless internet access for your wireless devices
7. Troubleshooting issues with your personal computer via the Technology Services Center

Contact information

Phone– 504-862-8888 for off campus and 28888 for on campus

Email– help@tulane.edu

Walk up Service– Visit the service desk at the Technology Connection in the Lavin Bernick Center commonly known as the “LBC”

Live Chat & Online requests– https://tulane.service.now.com and selecting “Something’s Broken” under “Get Help”

NEW: Information Technology Guide for New Students (a must read)